Privacy Policy

Effective Date: January 2, 2025

At ClearTVHot, we are committed to safeguarding your privacy while providing an exceptional online shopping experience. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website at cleartvhot.net. We value your trust and strive to be transparent about how we handle your data.

1. Information We Collect

We collect information when you visit our website, create an account, place an order, or interact with our customer service team. This information may include:

  • Personal Identification Information: Name, address, email address, phone number, billing and shipping information.
  • Payment Information: Credit card details, billing address, and other related payment details (stored securely through our payment processors).
  • Technical Information: IP address, browser type, device type, operating system, browsing patterns, and cookies.
  • Account Information: Order history, preferences, and settings related to your account with us.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders, including billing, shipping, and delivery.
  • Improve our website and services, such as analyzing user behavior to enhance site performance.
  • Communicate with you about order updates, promotions, and customer service inquiries.
  • Provide personalized recommendations and offers based on your preferences and shopping habits.
  • Respond to your inquiries and offer technical support.

We may also use your information to notify you of changes to our policies or services and to improve your overall experience with ClearTVHot.

3. How We Protect Your Information

We implement a variety of security measures to ensure your personal and payment information is protected. These measures include:

  • SSL Encryption: We use Secure Socket Layer (SSL) technology to encrypt your sensitive data during transactions, making it unreadable to unauthorized users.
  • Payment Processor Security: We partner with reputable payment processors who adhere to the highest standards of security, including compliance with the Payment Card Industry Data Security Standard (PCI DSS).
  • Access Control: Only authorized employees or service providers have access to your personal data.

We continuously monitor our systems for any potential vulnerabilities or threats and take appropriate actions to mitigate risks to your privacy and security.

4. Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties except in the following circumstances:

  • Service Providers: We share your information with trusted third-party service providers who assist us in processing payments, fulfilling orders, delivering packages, and providing customer service. These providers are obligated to protect your information and may not use it for any other purpose.
  • Legal Compliance: If required by law or to protect our rights, we may disclose your personal information to government authorities, law enforcement, or other third parties when necessary.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction. You will be notified in advance if this occurs.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences, browsing behavior, and other preferences. You may disable cookies through your browser settings, but this may limit your ability to use some features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we have collected about you.
  • Correction: You can update or correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-Out of Marketing: If you no longer wish to receive marketing communications, you can opt out by following the instructions in our emails or contacting us at info@cleartvhot.net.
  • Data Portability: You have the right to request your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@cleartvhot.net.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information promptly.

8. Updates to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact:

Street: 1411 Michigan Ave, Gladstone, Michigan
Phone number: (469) 586-5150
Email: info@cleartvhot.net
Website: cleartvhot.net